If you've encountered lag when using Duet on macOS Sonoma, we understand the frustration and appreciate your patience. This help article provides guidance on addressing and resolving lag issues, ensuring you have the best experience with Duet on the latest macOS.

Upgrading to macOS Sonoma 14.3:

• If you've reported lag issues, our support team may have already advised you to upgrade to macOS Sonoma 14.3. This update includes crucial changes from Apple that improves Duet's performance on Sonoma.

How to Upgrade:

• To upgrade to macOS Sonoma 14.3, follow the standard update procedure on your Apple device. Keeping your operating system up-to-date is crucial for optimal performance with Duet.

Future Updates and Performance:

• We are committed to continually monitoring and enhancing your experience with Duet on macOS Sonoma. As Apple releases future versions, we will adapt and optimize Duet to ensure the best possible performance for our users.

Facing Challenges After the Upgrade and Contacting Support:

• If, after upgrading to macOS Sonoma 14.3, you still encounter challenges or issues, we are here to help. Contact our support team at team@duetdisplay.com for prompt assistance. Provide detailed information about your concerns so that we can address them effectively.

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We are dedicated to helping you resolve any issues and ensuring a seamless experience with Duet. We appreciate your understanding and cooperation as we work to enhance and optimize Duet for macOS Sonoma. If you have further questions or need personalized assistance, our support team is ready to assist you.